Happy Columbus Day Weekend! All of our locations are open regular hours this weekend and Monday, October 11.

Ballard Truck CenterBallard Truck Center

COVID-19 Updates

Ballard Truck Center’s response to the Coronavirus Pandemic.

September 20, 2021

Due to order of the City of Worcester, masks are required for all persons entering our Worcester facility regardless of vaccination status, effective immediately and until further notice.

September 17, 2021

Due to order of the Town of West Springfield, masks are required for all persons entering our West Springfield facility regardless of vaccination status, effective immediately and until further notice.

JUNE 1, 2021

In accordance with CDC guidance, effective June 1, 2021 – all of our facilities have returned to regular operations with minimal restrictions. Restrooms remain closed to the public, with portable restrooms available. Our Worcester business office is still closed to the public, and those who have not received their vaccine are recommended to wear a face covering indoors.

We still encourage you to 𝗰𝗮𝗹𝗹 𝗮𝗵𝗲𝗮𝗱 for parts orders and service scheduling/questions. All locations will continue offering curb-side parts pickup.

JUNE 8, 2020

As of today – Monday June 8 – all our locations have reopened their lobbies! We thank you for your patience with us over the past few months and as we continue to navigate the times ahead. Please note that our sales offices are open by appointment only.

We still encourage you to 𝗰𝗮𝗹𝗹 𝗮𝗵𝗲𝗮𝗱 for parts orders and service scheduling/questions. All locations will continue offering curb-side parts pickup.

JUNE 4, 2020

Ballard Truck Center partnered with Quinn’s Irish Pub to show it’s appreciation for our community’s front line workers. Ballard’s contribution to Quinn’s Food for the Frontline program benefited the Worcester Fire Department, Local 1009 on Grove Street.

MARCH 23, 2020

Governor Baker has issued an emergency order requiring all employers that do not provide “COVID-19 Essential Services” to close their physical workplaces and facilities to workers, customers, and the public from Tuesday, March 24, at 12 p.m. (noon) until Tuesday, April 7 at noon.

As an essential service, Ballard Truck Center will remain open, however all our location’s lobbies will be closed to the public effective immediately.

Call ahead for contactless parts pickup and touchless service scheduling.

MARCH 16, 2020

The Ballard team has been monitoring this public health emergency closely. The health and safety of our customers and staff are always our first priority. We have received and implemented multiple new suggested health protocols by the Centers for Disease Control and Prevention (CDC).
  • All our facilities are being cleaned multiple times throughout the day.
  • Staff travel has been suspended.
  • Staff are being told to stay home at the slightest sign of illness.
As of March 16, 2020, all of our locations plan to remain open. We recognize the importance that our services have to the community we serve, especially during a time when supplies and consumer goods need to be transported quickly. This of course could change at any time depending on government mandates.
For the safety and comfort of our staff, we ask that you please refrain from visiting our locations if you do have cold-like symptoms during this time. If we can deliver something to you – please let us know!
For information on COVID-19, please visit www.cdc.gov.