Our first location, often referred to by locals as ‘Ballard Mack’, has been named Mack Trucks Northeast Dealer of the Year time and time again since 1988.

Our Worcester location specializes in Mack and Isuzu Truck sales as well as used sales. It boasts an expansive service department along with a dedicated parts team and showroom. 

New & Used Sales

Our sales team in Worcester has been building custom Mack Trucks for commercial businesses and municipalities in just about every industry there is since 1988. From dump trucks to crane trucks and everything in-between, we’ve got you covered.

Newer to our lineup is Isuzu Commercial Trucks. The vehicle of choice for any medium-duty job from landscapers to delivery drivers.  

Parts Department

Our parts team boasts one of the largest warehouses of truck parts in the Northeast. Our representatives are here to help you find the part you need to get rolling. Stop in and visit our showroom or call ahead and have your order waiting for you, or ask us about delivery.

Get competitive pricing on parts and accessories for Mack, Volvo, Isuzu, and UD trucks.

Service Department

Our award-winning technicians are some of the best there are. Your trucks are more than your business, they’re your livelihood – and keeping them running is ours. 

Schedule maintenance or repairs on any make and model medium and heavy duty vehicle. 

Corporate Headquarters

Worcester is home to our corporate offices including senior management, accounting, human resources, and marketing.

Contact Worcester



Monday-Friday: 8:00 am – 5:00 pm


Monday-Thursday: 7:00 am – 7:00 pm
Friday: 7:00 am – 5:00 pm
Saturday: 8:00 am – 12:00 pm


Monday-Friday: 7:00 am – 11:30 pm
Saturday: 7:00 am – 1:00 pm

Key Location Contacts

Richie Boucher

Isuzu Sales

p. 774.275.0171
e. rboucher@ballardtrucks.com

Ed Darling

Service Manager

p. 508.753.1403 ext. 2120
e. edarling@ballardtrucks.com

Brian Healey

Mack Sales

p. 508.612.0938
e. bhealey@ballardtrucks.com

Andrew Hinc

Parts Manager

p. 508.753.1403 ext 2115
e. ahinc@ballardtrucks.com

John McLaughlin

Mack Sales

p. 774.479.1229
e. jmclaughlin@ballardtrucks.com

Peter Twomey

Isuzu Sales

p. 508.868.3222
e. ptwomey@ballardtrucks.com

We're Open

As an essential business providing maintenance and repair services to the shipping and logistics industry, our locations will remain open and committed to serving our community during this unprecedented crisis.

𝗣𝗹𝗲𝗮𝘀𝗲 𝗰𝗮𝗹𝗹 𝗮𝗵𝗲𝗮𝗱 for parts orders and service scheduling/questions - we are not allowing the public into our facilities at this time for the safety of both our customers and employees.